The Carroll Store will be closed for Thanksgiving November 27 through November 29. Normal operating hours will resume after the holiday on Tuesday, December 3.

Specializing in Low Vision & Blindness Products

The Carroll Store, located on the Carroll Center campus, specializes in providing low vision products, adaptive devices, and technology for the blind and visually impaired. You may purchase products online, over the phone or in-person. Don’t see an item you are looking for? Items not kept in stock may be special ordered if prepaid.

IMPORTANT NOTICE: The Carroll Store is open to the public Tuesday-Friday from 10:00 a.m. to 5:00 p.m., but appointments are encouraged (same-day appointments available). The Carroll Store is also taking phone and online orders. Please be aware that orders placed over the weekend may take longer to be processed. Please email store@carroll.org or call (617) 969-6200, extension 240 for any questions.

THANKSGIVING WEEK HOURS:

  • Monday, November 25: 10:00 am to 5:00 pm
  • Tuesday, November 26: 9:00 am to 4:00 pm
  • Wednesday, November 27 – Friday, November 29: CLOSED

Optical Services

Our optical services specialize in low vision aids for children and adults who are visually impaired, which includes telescopes for distance vision, magnifiers for near vision, as well as electronic aids such as wearable devices.  We also sell a great selection of fit-over and polarized sunglasses.

Used & Leasing Options

Not ready to buy a video magnifier or is the cost to high? We have lightly used devices for sale or lease on a wide-variety of desktop and portable video magnifiers. Leasing costs range from $25 to $60 per month. Lease to own options available. Visit or call for the latest inventory.

Please call to make an appointment: 617-969-6200 ext 240

Hours of Operation

Mondays: CLOSED
Tuesdays: 10:00am – 5:00pm
Wednesdays: 10:00am – 5:00pm
Thursdays: 10:00am – 5:00pm
Fridays: 10:00am – 5:00pm

Available Payment Options

You can pay for mail orders or in-store purchases by cash, check, MasterCard, Visa, American Express, or Discover; Online orders accept Stripe and all major credit cards. We also have gift certificates available in amounts of $10, $25 and $50!

Shipping Notice

The Carroll Store charges shipping fees for all web orders. Phone orders will have the option of paying for USPS shipping or may choose FREE MATTER FOR THE BLIND shipping. Our current experience is that the latter option can take over a month for delivery, especially if you live outside Massachusetts. Shipping rates for web orders are below. If you want expedited shipping or want your order sent FREE MATTER, then please place your order over the phone.

Shipping costs:

  • $5.00 for purchases up to $65.00
  • $7.00 for purchases between $66.00 to $150.00
  • $10.00 for purchases between $151.00 to $1000.00
  • $20.00 for purchases over $1001.00

Return Policy

If you’re not satisfied with a product you may return it within 30 days for a full refund or replacement. Product must be in resellable condition and in the original packaging with any instructions or warranty cards included. Shipping charges are not refundable.

Non-Returnable Products:
Due to health and safety policies, we cannot accept returns on hygienic items used on the body, for food preparation, or for medicine preparation. This policy includes all thermometers, glucose meters, blood pressure meters, etc.