The Carroll Store will be closed for the holidays December 24 through December 29 and on January 1. We'll be open Monday, December 23 and December 30-31.
Specializing in Low Vision & Blindness Products
The Carroll Store, located on the Carroll Center campus, specializes in providing low vision products, adaptive devices, and technology for the blind and visually impaired. You may purchase products online, over the phone or in-person. Don’t see an item you are looking for? Items not kept in stock may be special ordered if prepaid.
IMPORTANT NOTICE: The Carroll Store is open to the public Tuesday-Friday from 10:00 a.m. to 5:00 p.m., but appointments are encouraged (same-day appointments available). The Carroll Store is also taking phone and online orders. Please be aware that orders placed over the weekend may take longer to be processed. Please email store@carroll.org or call (617) 969-6200, extension 240 for any questions.
HOLIDAY HOURS:
Monday, December 23: 9:00 a.m. to 4.00 p.m.
December 24-December 29: CLOSED
December 30-December 31: 10:00 a.m. to 5:00 p.m.
January 1: CLOSED
Check out our product categories below
Optical Services
Our optical services specialize in low vision aids for children and adults who are visually impaired, which includes telescopes for distance vision, magnifiers for near vision, as well as electronic aids such as wearable devices. We also sell a great selection of fit-over and polarized sunglasses.
Used & Leasing Options
Not ready to buy a video magnifier or is the cost to high? We have lightly used devices for sale or lease on a wide-variety of desktop and portable video magnifiers. Leasing costs range from $25 to $60 per month. Lease to own options available. Visit or call for the latest inventory.
Hours of Operation
Mondays: CLOSED
Tuesdays: 10:00am – 5:00pm
Wednesdays: 10:00am – 5:00pm
Thursdays: 10:00am – 5:00pm
Fridays: 10:00am – 5:00pm
Available Payment Options
You can pay for mail orders or in-store purchases by cash, check, MasterCard, Visa, American Express, or Discover; Online orders accept Stripe and all major credit cards. We also have gift certificates available in amounts of $10, $25 and $50!
Shipping Notice
The Carroll Store charges shipping fees for all web orders. Phone orders will have the option of paying for USPS shipping or may choose FREE MATTER FOR THE BLIND shipping. Our current experience is that the latter option can take over a month for delivery, especially if you live outside Massachusetts. Shipping rates for web orders are below. If you want expedited shipping or want your order sent FREE MATTER, then please place your order over the phone.
Shipping costs:
- $5.00 for purchases up to $65.00
- $7.00 for purchases between $66.00 to $150.00
- $10.00 for purchases between $151.00 to $1000.00
- $20.00 for purchases over $1001.00
Return Policy
If you’re not satisfied with a product you may return it within 30 days for a full refund or replacement. Product must be in resellable condition and in the original packaging with any instructions or warranty cards included. Shipping charges are not refundable.
Non-Returnable Products:
Due to health and safety policies, we cannot accept returns on hygienic items used on the body, for food preparation, or for medicine preparation. This policy includes all thermometers, glucose meters, blood pressure meters, etc.
