Specializing in Low Vision & Blindness Products

The Carroll Store, located on the Carroll Center campus, specializes in providing low vision products, adaptive devices, and technology for the blind and visually impaired. You may purchase products online, over the phone or in-person. Don’t see an item you are looking for? Items not kept in stock may be special ordered if prepaid.

IMPORTANT NOTICE: The Carroll Store is open to the public, but appointments are encouraged (same-day appointments available). All visitors must wear a face covering. The Carroll Store is also taking phone and online orders. Due to COVID-19, shipping on orders may be delayed. Please be aware that orders placed over the weekend may take longer to be processed. Please email store@carroll.org or call (617) 969-6200, extension 240 for any questions.

TEMPORARY OPERATING HOURS: The Carroll Store will be temporarily closed for inventory from June 28 through July 5. Normal operating hours will resume on July 6. Web and phone orders may be delayed. Operating hours for this time are listed below:

  • Monday, June 27, 2022 – 10:00 A.M. to 4:00 P.M.
  • Tuesday, June 28, 2022 – CLOSED
  • Wednesday, June 29, 2022 – CLOSED
  • Thursday, June 30, 2022 – CLOSED
  • Friday, July 1, 2022 – CLOSED
  • Monday, July 4, 2022 – CLOSED
  • Tuesday, July 5, 2022 – CLOSED
  • Wednesday, July 6, 2022 – 10:00 A.M. to 4:00 P.M.
  • Thursday, July 7, 2022 – 10:00 A.M. to 4:00 P.M.
  • Friday, July 8, 2022 – 10:00 A.M. to 4:00 P.M.

Optical Services

Our optical services specialize in low vision aids for children and adults who are visually impaired, which includes telescopes for distance vision, prism lenses, magnifiers for near vision, as well as electronic aids. Our high-quality lenses are available in all prescriptions and highly customizable. From lenses that turn into sunglasses with UV or glare protection, to goggles for sports as well as a great selection of fit-over and polarized sunglasses. Optical services are available by appointment only. Please call to schedule an appointment today.

Leasing Options

Not ready to buy a video magnifier? We have many leasing options on a wide-variety of desktop and portable video magnifiers. Leasing costs range from $25 to $60 per month. Visit or call for the latest inventory.

Please call to make an appointment: 617-969-6200 ext 240

Hours of Operation

Mondays: CLOSED
Tuesdays: 10:00am – 4:00pm
Wednesdays: 10:00am – 4:00pm
Thursdays: 10:00am – 4:00pm
Fridays: 10:00am – 4:00pm

Available Payment Options

You can pay for mail orders or in-store purchases by cash, check, MasterCard, Visa, American Express, or Discover; Online orders accept PayPal and all major credit cards. We also have gift certificates available in amounts of $10, $25 and $50!

Shipping Notice

The Carroll Store charges shipping fees for all web orders. Phone orders will have the option of paying for USPS shipping or may choose FREE MATTER FOR THE BLIND shipping. Our current experience is that the latter option can take over a month for delivery, especially if you live outside Massachusetts. Shipping rates for web orders are below. If you want expedited shipping or want your order sent FREE MATTER, then please place your order over the phone.

Shipping costs:

  • $5.00 for purchases up to $65.00
  • $7.00 for purchases between $66.00 to $150.00
  • $10.00 for purchases between $151.00 to $1000.00
  • $20.00 for purchases over $1001.00

Return Policy

If you’re not satisfied with a product you may return it within 30 days for a full refund or replacement. Product must be in resellable condition and in the original packaging with any instructions or warranty cards included. Shipping charges are not refundable.

Non-Returnable Products:
Due to health and safety policies, we cannot accept returns on hygienic items used on the body, for food preparation, or for medicine preparation. This policy includes all thermometers, glucose meters, blood pressure meters, etc.