Empowering Accessibility Through Research and User Studies

At the Carroll Center for the Blind, we are dedicated to improving accessibility and usability for people who are blind and visually impaired. Our Research and User Study Program offers professional guidance, support, and expertise to help organizations ensure their products are not only accessible but also user-friendly for this important demographic. Whether you’re a nonprofit, university, or business, our experienced team works with you to design and conduct user studies, recruit participants, and provide valuable feedback that informs and enhances your products or services.

Our Services

User Study Consulting

We offer tailored consulting services to help you design effective user studies that meet the needs of blind and visually impaired users. We ensure your study is rigorous and impactful.

Participant Recruitment

Our vast network of participants includes individuals who are blind and visually impaired and professionals who work with them, ensuring diverse representation and perspectives. We match participants based on your study’s requirements.

Study Hosting and Facilitation

We provide full-service hosting and facilitation of user studies, including remote and in-person study sessions. Our experienced team ensures the study process is smooth and productive.

Why Work With Us

Expertise in Accessibility

Our team has extensive experience working with individuals who are blind or visually impaired, providing valuable insights that ensure products are designed with real-world accessibility in mind. Our team members hold industry-recognized certifications, including Certified Assistive Technology Instructional Specialist (CATIS) and Certified Professional in Accessibility Core Competencies (CPACC), further demonstrating our commitment to excellence in accessibility.

Comprehensive Support

We offer a wide range of services, from initial consultation to study design, participant recruitment, and hosting. Our goal is to make the process easy and efficient for you.

Collaborative Approach

We believe in a collaborative process where your team’s needs and goals are at the forefront. We work closely with you to ensure that the user study provides the best results.

Diverse Participant Pool

Our participant pool includes individuals with varying degrees of visual impairment, providing rich, diverse feedback that can be applied to a wide range of products and services.

What Our Clients Are Saying

“My company was working with a NASA-funded project to evaluate the accessibility of an online interactive tour of the center of the Milky Way galaxy. As we’ve done in the past, we turned to the Carroll Center’s Research Services to help us recruit blind and visually impaired participants to test and provide input on the interactive tour via a Zoom interview. We had the number of participants we needed within a few hours, and they were reliable and thoughtful respondents. Working with the Carroll Center was seamless; they were helpful, efficient, professional, and friendly. We will always turn to them when we need input from the blind and visually impaired market segment.”

“Carroll center for the blind has been instrumental in my research and development projects. They provided exceptional support with patient recruitment, study conduction, and technology development. Their expertise and dedication are critical for my projects. I am looking forward to collaborating more with them.”

“I have been working with Carroll Center to conduct both in-person and remote accessibility research for two years. The program coordinators have been wonderful to work with from the very start—from helping with coming up with participant screening requirements to handling recruitment logistics and incentives. They are always available to answer questions and provide support. In addition, the participant pool is fantastic: everyone I’ve worked with has been reliable and provided clear, thoughtful feedback which we’ve been able to use to make our products and services more accessible to screen reader users.”

Contact Information

For more information or questions, please fill out our Inquiry Form or contact our team via email.