eCarroll Remote Technology Instruction
Remote Instruction and Support Topics
Can’t attend a training course face-to-face? Need instruction in a specific application on your phone or computer? eCarroll Remote Technology Instruction is the perfect solution for you.
eCarroll Remote Technology Instruction brings technology training directly to blind and visually impaired individuals in the comfort of any location, whether it be in the home, workplace, or school setting. We use Zoom Meeting, an easy-to-use and accessible video and web conferencing software accessed by a link in an email, to offer individualized instruction in a wide range of areas. All remote trainees will need a computer with Windows 10 and a built-in microphone, internet access, recent versions of JAWS (JAWS 18 and newer) or NVDA and Microsoft 2016 or Office 365 for those topics. Users should have at least beginner-level JAWS skills. If you do not already have a Zoom account, instructors will help you create an account and install the program on your computer. During the ongoing pandemic, our technology training staff has gained significant experience in conducting remote training. One of our staff members, Heather Thomas, has even recently written a book on the topic, entitled “Getting Started with Zoom Meetings: A Guide for JAWS, NVDA, and iPhone VoiceOver Users.”
Remote training courses range from several hours to several days. A sampling of short courses appears below:
Short Courses (3 hours)
FILE SHARING USING DROPBOX
Dropbox is one of the most popular programs for sharing files and folders and is the most accessible for screen reader and VoiceOver users. In this three-hour course, you will learn how to set up and navigate Dropbox on your laptop and iPhone.
ZOOM SHORT COURSE
This three -hour training course covers the basics of both hosting meetings and participating in meetings convened by others. It will be conducted using the Windows 10 PC platform with JAWS or NVDA. Although carried out remotely, use of the Zoom Screen Share feature ensures that the training is fully hands-on.
- Participating in meetings.
- Zoom menu overview and changing important settings.
- Hosting meetings, including; scheduling meetings, preparing invitations, and managing participants.
- General feature overview, including; sharing screens, chatting, raising hands and recording meetings.
- Using the iPhone Zoom app for joining and participating in meetings.
- Starting and ending meetings.
Prerequisites: basic knowledge of JAWS or NVDA screen readers.
Full Day Courses
Full day courses start at 9:00 A.M. and go until 3:00 P.M. with a one hour lunch break.
WHEN ONE WEB BROWSER IS NOT ENOUGH
Diversifying your use of web browsers is an important strategy for successfully accessing the Internet. When you run into glitches on the web, you need to be able to easily switch between browsers to get the job done.
Prerequisites: basic knowledge of JAWS and web browsing with at least one browser.
FORMAT YOUR WORD DOCUMENT LIKE A PRO
JAWS has many powerful tools to help you to be more efficient and consistent in formatting and proofing your documents. Mastering these tools will allow you to produce more professional-looking documents than many of your sighted peers.
Prerequisites: basic knowledge of JAWS and Microsoft Word.
INTRODUCTION TO EXCEL
Excel is an essential tool for personal management, work and school. And with a few simple tools and a little practice, it can become very valuable for better organizing your everyday life.
Prerequisites: basic knowledge of JAWS
Excel is a powerful and essential tool for work, school and personal management. Familiarity with some of its intermediate tools will open you up to new possibilities.
Prerequisites: basic knowledge of JAWS, some experience with Excel
INTRODUCTION TO POWERPOINT
Over the last several decades, PowerPoint has become ubiquitous in the workplace and classroom. Admittedly, it is a highly visual medium. But it is wrong to assume that you cannot effectively use it if you have a visual impairment.
Prerequisites: basic knowledge of JAWS.
JAWS: BEYOND THE BASICS
JAWS is such a powerful program that, once you know the basics, it can sometimes be daunting to know what to learn next. Yet JAWS has some great tools for customizing your screen reading experience, as well as boosting your productivity.
Prerequisites: some basic knowledge of JAWS.
Email is a basic communication tool at work, in school and in everyday life. Outlook is the most commonly used email program, and the more comfortable you are with Outlook, the easier it will be to communicate.
Prerequisites: basic knowledge of JAWS.
GOOGLE DRIVE, DOCS AND SHEETS
The Google Suite of products has increasingly become the preferred platform for some businesses and many educational institutions. Familiarity with some of its applications can give you a leg up in the workplace and in schools.
Prerequisites: Intermediate or advanced knowledge of JAWS and web browsing; must already have a Gmail account and know your password; familiarity with Word and Excel are a plus.
If you are in need of any type of individualized remote instruction or support, please reach out to us by phone at (617) 969-6200 or by email at email@example.com.
Out-of-state individuals who are registered with their local state blindness agency should make an inquiry to their case manager. Please contact Admissions for more information.