Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, clients’ homes, and their communities.

We are seeking a dynamic individual to take the lead in developing and improving our billing processes and procedures. The ideal candidate combines their financial experience with initiative, professionalism, and a desire to partner with peers. This individual will create efficient and effective billing services, furthering our ability to meet our mission of serving those with vision loss. 

If you’ve managed billing or related processes before and are looking to expand your skills, this is the position for you! You’ll have the opportunity to create and improve processes and be an active partner with peers and senior leaders.

Reporting to the Chief Financial Officer, the Lead Billing Operations Coordinator will serve as a liaison between finance and department leaders for billing related matters, which  include converting purchase orders (PO) from clients into sales orders and accounts receivable. Specifically, they will establish open communication with department leaders to verify whether client services are rendered and obtain necessary client information to generate invoices. Additionally, they will work closely with our Development department to process deposits from donors. Lastly, this individual will conduct business with various external funding agencies to process PO’s and regularly check internal mail and the Center’s bank accounts for accounts receivable remittances.

Billing Operations:

• Lead the billing operations for all Carroll Center client services (Education, Community, Computer Training, Low Vision, and Rehabilitation services).
• Serve as a liaison between finance and department leaders to ensure mutual understanding of all billing related matters. Follow up with department leaders when information is unclear/incomplete or to resolve questions as they arise.
• Process client PO’s. Communicate with the Carroll Center team to verify that client services are rendered and generate invoices.
• Assist with the preparation of monthly invoices and related documentation for clients serviced by The Carroll Center as required by Massachusetts state agencies, out-of-state agencies, U.S. Government agencies, public/private school districts, and private parties.
• Maintain files for and track billings of individual client authorization orders from local, state, and federal agencies.

Accounts Receivable:

• Access the Center’s bank account daily to determine if payments have been electronically remitted.
• Periodically review the aging of accounts receivable and contact overdue accounts to determine reason for non-payment. If agencies are missing information, contact internal departments to obtain this so the invoice can be paid.

Bank Deposits:

• Check internal mail daily for receivables payments and prepare bank deposits consisting of receivables and deposits from donors. 
• Process bank deposits through bank-provided computer scanner and software.
• Bring cash deposits to the bank and process credit card receipts as needed.

• Perform other related duties as assigned.

• 3+ years’ experience in Accounts Receivable processing in a computerized environment, monthly billing and managing a database required.
• Must possess strong interpersonal, verbal/written, and organizational skills.  
• Possess proficient skills in Microsoft Office desktop applications, Excel and Word required, experience in Microsoft GP or Business Central preferred.
• Ability to troubleshoot, be detail oriented and work independently essential.
• Demonstrated ability to manage a variety of activities simultaneously, be highly organized and thrive in a fast paced environment.

If you are interested in applying for this position, please complete the application form (linked below). Should you have a disability or special need that requires accommodation, please email hr@carroll.org and we will be happy to assist you.