BUSINESS OPERATIONS ADMINISTRATOR

Salary Range: $70K to $74K

Power the Systems Behind Student Success!

ABOUT US

Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults, and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, students’ homes, and their communities.

WHO WE ARE LOOKING FOR

A strategic thinker who loves building efficient systems and driving meaningful impact. Someone who thrives on improving processes, supporting teams, and ensuring operations run smoothly? If so, we want YOU to help power the success of our Education Department! We’re looking for a Business Operations Administrator who can bring organization, insight, and innovation to the heart of our operations—ensuring services reach students seamlessly while supporting growth and operational excellence.

RESPONSIBILITIES

  • Own the Apricot database—ensure our student data is pristine and powerful.
  • Improve systems and processes to keep operations running efficiently.
  • Support school district partners and ensure every student’s services are accounted for and delivered on time.
  • Oversee billing, payroll, reimbursements, and contracts.
  • Partner with Finance to track revenue and ensure budget accuracy.
  • Maintain compliance with local, state, and federal regulations.
  • Train staff on business processes and policies.
  • Ensure our team has the tools, information, and caseloads they need to succeed.
  • Ensure timely, accurate reporting and a data-driven approach to service delivery.
  • Support integration of students, services, and staff from partner organizations.

Qualifications

  • Experience in business operations in finance, education, service, or strategic planning.
  • A track record of driving growth and leading business development.
  • Tech-savvy: confident using Google Suite, Excel, Word, and managing databases.
  • Obsessed with detail, organization, driven by data, and skilled at problem-solving.
  • You thrive in a fast-paced, mission-driven setting and handle sensitive information with integrity.
  • Are a proactive communicator with a positive, team-focused attitude.

Benefits

  • Health, Dental, Vision, Flexible Spending Accounts
  • PTO: 3 weeks’ accrued vacation, personal day, accrued sick days, and 12 holidays
  • Operate within a mentor-based, supportive team structure providing constant opportunities to discuss ideas and gain guidance.
  • 403(b) retirement plan with up to a 4% employer match

How to Apply

Be the difference, APPLY TODAY! Please complete the application form in the link below. Should you have a disability or special need that requires accommodation, please email hr@carroll.org, and we will be happy to assist you.

The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts, that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law. The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable. Our mission and impact shines brightly on all.