TECHNOLOGY PROGRAM LEAD

Full-Time, In-Person
Salary Range: $80,000 to $88,000 (commensurate with experience)

About Us

Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults, and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, clients’ homes, and their communities.

Who We Seek

Are you passionate about technology, accessibility, and helping people who are blind or visually impaired thrive? Do you enjoy teaching, mentoring others, and exploring new ways to make technology more accessible?

The Carroll Center for the Blind is seeking an experienced, forward-thinking Technology Programs Lead to help lead and advance our Technology programs. This is an opportunity to combine hands-on instruction with team leadership, curriculum development, and innovation while making a meaningful difference in the lives of the people we serve.

Position Summary

The Technology Program Lead delivers advanced technology instruction while providing day-to-day leadership and support to the Technology instructional team. Approximately 75% of the position is devoted to direct client service, with the remaining responsibilities focused on staff development, curriculum improvement, program evaluation, and new program development. The Lead helps ensure CCB’s Technology programs remain current, effective, and responsive to client needs and emerging mainstream and assistive technologies.

Responsibilities

  • Deliver advanced and specialized technology instruction to people who are blind or visually impaired, supporting other Technology programs as needed.
  • Provide day-to-day functional leadership, coaching, and professional development for Technology instructors.
  • Coordinate instructional staffing and assignments in collaboration with the Director of Rehabilitation & Technology.
  • Lead curriculum development, evaluation, and continuous improvement to ensure programs reflect current technologies and client needs.
  • Establish and monitor measures of program effectiveness, including client skill
    development and satisfaction.
  • Identify opportunities to develop and implement new programs and services that respond to client needs, emerging technologies, employment trends, and potential funding opportunities.
  • Improve program operations, instructional consistency, documentation, and service quality.
  • Collaborate with Rehabilitation, Admissions, Employment Services, and other CCB teams to support strong client outcomes.
  • Perform other related tasks as assigned.

Qualifications

  • Extensive advanced knowledge of and teaching assistive and mainstream technologies used by people who are blind or visually impaired, including screen readers, productivity tools, and accessibility features.
  • Working knowledge of Web Content Accessibility Guidelines (WCAG) and accessibility principles.
  • Demonstrated ability to provide high-quality technology instruction, including advanced and specialized training.
  • Ability to mentor colleagues, develop staff skills, and lead professional development.
  • Strong curriculum development, assessment, and program improvement skills.
  • Sound judgment and curiosity when evaluating emerging technologies and new program opportunities.
  • Excellent communication, organizational, and documentation skills.
  • Ability to balance direct client service with leadership and program-development responsibilities.

Benefits

We offer a generous benefits package to include health and dental coverage, vision, Flexible Spending Account, 3 weeks accrued vacation, personal day, accrued sick time, 12 holidays, and a retirement program (403b) with up to a 4% employer match.

How To Apply

If you are interested in applying for this position, please complete the application form (linked below) and also email a cover letter and resume to hr@carroll.org. Should you have a disability or special need that requires accommodation, please email hr@carroll.org, and we will be happy to assist you.

The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.
Equal Opportunity Employer Statement

The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law. The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable for all. Our mission and impact shines bright on all.