TECHNOLOGY SKILLS INSTRUCTOR [Full Time]

[Full Time]

About Us

Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, clients’ homes, and their communities.

Who We Seek

An individual who has a strong working knowledge of  technology and wants to be part of the Rehab team, closely collaborate across training disciplines and can work together to best support client skill development and emotional adjustment to vision loss.

Position Summary

The Technology and Communications Skills Instructor will work with clients, who range in age from 14 – 90, teaching them a wide variety of nonvisual skills related to accessible means for personal computer use, smartphone use, note taking techniques, Braille, and paper/digital record keeping skills. This individual will keep daily notes on each client and stay current on approaches for accessing print. Also, they will evaluate clients’ progress, make recommendations for the client, present at department meetings and conferences and perform other related duties.

RESPONSIBILITIES

Technology Skills Instructor teaches a wide-variety of topics including but not limited to:

  • Touch typing of alphabet, numbers and special keys.
  • Document creation, navigation and editing.
  • Windows based assistive software, including NVDA, JAWS, ZoomText, Fusion, Narrator, and Windows Magnifier.
  • Mac OS based assistive software, including VoiceOver and Zoom.
  • ChromeBook assistive software, including text to speech (TTS) and display enhancements, optical character recognition.
  • Microsoft Office apps: Word, Excel, Outlook, PowerPoint, and One Drive
  • Google Suite App: Drive, Docs, Sheets, Slides, Gmail, and Calendar
  • iWork apps: Finder, Pages, Numbers, Keynote, Notes, Calendar, and Mail
  • Web browsers: Chrome, Edge, FireFox, and Safari.

Braille:

  • Provides instruction for reading and writing uncontracted and/or contracted literary braille.
  • The fundamentals of the Unified English Braille code.
  • Access to and instruction in various refreshable braille devices.

Recordkeeping:

  • Methods of note-taking, including digital voice recording devices, cellular telephone recording apps, computer-based word processing, and braille note taking.
  • Labeling choices using a variety of tactile and audio methods.
  • Identifying alternatives for accessing print information (e.g. optical character recognition programs, magnification, electronic newspapers, audio books and magazines, braille, etc.).
  • Use of handwriting guides for signatures, check-writing, addressing envelopes and full-page guides for personal letters and lists
  • Methods for time management and appointment tracking (e.g. Calendar apps, accessible timers and alarms, recorded schedules, etc.).
  • Finance management (e.g. accessible banking websites and apps, raised line checks, talking ATMS, automatic bill payments, and telephone banking).
  • Blindness resources information, including addresses, websites and telephone numbers related to record keeping.

Cellphone/Tablets:

  • Mobile apps, including for communications, audio recording, typed note taking, optical character recognition (OCR), sighted assistance, schedule management, banking, shopping, rideshare, public transit tracking, news, books, audio described media, and other topics as needed.

Additional tasks in all above instructional areas may include:

  • Vocational applications of skills 
  • Resume writing and job search using websites 

Additionally:

  • Keep daily notes on students’ progress
  • Produce interim and final reports reflecting progress throughout the program.
  • Attend weekly case management meetings for full group discussion of student progress.
  • Present on student progress and recommendations at evaluation and final meetings with student, staff, and VR counselor.
  • Track supplies and identify needs for updating equipment.
  • Recommend department training needs.
  • Present at student and staff meetings on specific skill topics. 
  • Pending census, maintain a full weekly class schedule with a mix of 1-1 and group classes that average 23 classes per week.
  • Speak in public settings like (e.g. graduations, to potential donors  and prospective consumers).
  • Perform other related tasks as assigned.

Qualifications

  • Bachelor’s degree required, 3 year’s proficient screen reader user experience required and 3 years teaching experience preferred.
  • Stay updated on technology changes.
  • Excellent written/verbal communication, organizational, interpersonal and effective persuasive skills required. Ability to instruct small classes of 1 to 4 individuals who have varying levels of both visual impairment and technology aptitude simultaneously.
  • Working Knowledge of Unified English Braille (UEB) and refreshable braille devices preferred.
  • Demonstrated ability to identify emotional needs of clients and tailor instruction to meet client readiness to learn.
  • Demonstrated ability to explain and present technical concepts in various ways to take advantage of clients’ learning styles.
  • Working knowledge of most of the above listed skill areas, to the level of being able to confidently teach them to new and intermediate learners.

BENEFITS

We offer a generous benefits package to include health and dental coverage, vision, Flexible Spending Account, 3 weeks accrued vacation, personal day, 12 accrued sick days, 11 holidays and a retirement program (403b) with up to a 3% employer match.

How To Apply

If you are interested in applying for this position, please complete the application form (linked below) and also email a cover letter and resume to hr@carroll.org. Should you have a disability or special need that requires accommodation, please email hr@carroll.org and we will be happy to assist you.

The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.
Equal Opportunity Employer Statement

The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law.

The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable for all. Our mission and impact shines bright on all.