DONOR DATABASE MANAGER

[Full-time, hybrid]

About Us

Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, clients’ homes, and their communities.

Who We Seek

A passionate, enthusiastic, and analytical individual who is excited about data integrity, loves to improve workflow and can reform donor data processes.

Position Summary

The Donor Database Manager (DDM) plays a critical role in scaling the Carroll Center for the Blind’s fundraising programs, contributes to the Comprehensive Campaign and serves as a key strategist and integral member on the Development team.  The DDM will be responsible for the storage, management, analysis, distribution, and integrity of all data; provide essential data support for all fundraising initiatives; will perform prospect research, identify trends, build out best practices policies and procedures as well as maintain streamlined processes of gift entry, donor screening, rating, donor acknowledgement, the stewardship program, and review prospect mining activities working in close collaboration with colleagues.

Responsibilities

  • Review operational processes and recommend standards, policies, and procedures to ensure data and database integrity to support a growing program.  Provide continuous improvements for procedures and strategies.
  • Assist with oversight of daily data entry and manage biographic and demographic constituent data.
  • Maintain tools to track and report progress towards individual and team development and campaign goals.
  •  Produce the Annual Report Lists including the Honor Roll of Donors and distribution of the Annual Report.
  • Produce timely and accurate prospect reports for CEO, CDCO and Campaign Leadership Committee Meetings.
  • Design reports and queries for mailings/invitations, donor lists, etc.
  • Oversee all constituent data entry and updates and generates reports accordingly.
  • Work in close collaboration with CCB’s IT Administrator to troubleshoot technical issues.
  • Evaluate the need for and recommend system upgrades, fixes, plug-ins, etc.
  • Update internal policy and procedural documents as needed to reflect changes in CCB’s operations.
  • Ensure the integrity of philanthropic data, perform routine queries and audits to maintain accuracy.
  • Develop and maintain best practices for Prospect Research including screening and rating work to support a growing fundraising programOversee regular wealth screening activities, working closely with the Director of Annual Giving and Database Operations.
  • Support the CEO and CDCO in major gift prospect research, update profiles as needed, and conduct new research following industry best practices.
  • Research and compile briefing results for potential donors (as needed), including individuals, foundations, and corporations.
  • Perform other related tasks as assigned.

Qualifications

  • 5 years of experience with prospect research and database management in a nonprofit setting.
  • Bachelor’s degree in nonprofit management, marketing, communications or a related field (or equivalent experience of fundraising and its processes) a plus.
  • Working knowledge of best practices in donor data management required.
  • Experience with Raiser’s Edge and report writing, prospect management and gift posting strongly preferred.
  • Exceptional computer skills with all Microsoft Office programs and Raiser’s Edge required.
  • Excellent working knowledge of fundraising information sources and familiarity with research techniques for fundraising prospect research required.
  • Exceptional project management, analytical, communication, organizational, detail- oriented, interpersonal, delivering presentations and research skills required.
  • Commitment to the highest standard of ethical and professional conduct in accordance with the Association of Fundraising Professionals Code of Ethical Principles and Standards, The Donor Bill of Rights, and HIPAA, required.
  • Ability to work well both independently and as part of a team

Benefits

We offer a generous benefits package to include health and dental coverage, vision, Flexible Spending Account, 4 weeks accrued vacation, personal day, 12 accrued sick days, 11 holidays and a retirement program (403b) with up to a 3% employer match.

How To Apply

If you are interested in applying for this position, please complete the application form (linked below) and also email a cover letter and resume to hr@carroll.org. Should you have a disability or special need that requires accommodation, please email hr@carroll.org and we will be happy to assist you.

The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.
Equal Opportunity Employer Statement

The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law.

The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable for all. Our mission and impact shines bright on all.