WORKFORCE DEVELOPMENT MANAGER
[Full-Time, in person]
ABOUT US
Each year, the Carroll Center for the Blind helps nearly 1,300 blind or visually impaired children, adults and senior citizens gain the skills they need to live active and fulfilling lives. Our Newton campus houses our rehabilitation program, computer training classes, low vision store, and administrative offices. A large portion of our programs are services conducted in public schools, students’ homes, and their communities.
WHO WE SEEK
Are you dynamic and passionate about creating life-changing opportunities for individuals with vision loss? Do you have a proven track record in workforce development, employer relations, and program management? If so, we want you to join our team! Impactful work and a collaborative environment, you’ll love working here.
POSITION SUMMARY
As a key member of our team, you will be at the forefront of shaping our workforce development strategy, building lasting relationships with employers, and creating a future of greater opportunity and inclusion for individuals who are blind or visually impaired. You’ll establish and foster partnerships with a variety of employers to create a more inclusive workforce which will play a critical role in increasing employment opportunities for individuals with vision loss. Your efforts will directly impact the lives of those you serve, ensuring they receive the support and guidance needed to secure long-term, meaningful employment.
RESPONSIBILITIES
- Develop and implement comprehensive strategies to enhance employment opportunities for individuals with vision loss.
- Create programs focused on skills training, job readiness, career placement, and workplace accommodations.
- Adapt workforce development programs to meet the evolving needs of both clients and the job market.
- Build and maintain relationships with a variety of partners, advocating for inclusive hiring practices and the accommodation of employees with vision loss.
- Lead outreach efforts to educate employers on the benefits of hiring individuals with visual impairments and help them implement accessible hiring practices.
- Analyze workforce data to identify trends, skill gaps, and training needs, ensuring programs are aligned with employer requirements
- Collect, analyze, and report on employment outcomes and program effectiveness to stakeholders and funders.
- Continuously assess and refine workforce development strategies to ensure the best possible outcomes for individuals with vision loss.
- Stay updated on industry trends, employment policies, and technologies that can improve workforce participation for people with vision loss
- Raise awareness in the community about the skills, talents, and abilities of individuals with vision loss.
- Partner with advocacy groups, educational institutions, and government agencies to ensure that policies and programs are inclusive of individuals with disabilities.
- Represent the Carroll Center at conferences, forums, and other events to promote workforce development initiatives.
- Manage and mentor a team of Workforce Development Specialists and Job Coaches to ensure high performance and exceptional service delivery.
- Collaborate across departments to integrate workforce development goals with the broader mission and vision of the Carroll Center.
- Perform other related tasks as assigned.
Qualifications
- Bachelor’s degree in Rehabilitation, Human Services, Education, Business Administration, or a related field.
- 4+ years of proven experience in workforce development, client relationship management, or a related field.
- Experience
- Solid understanding of workforce development best practices, training strategies, and employment trends.
- Strong analytical skills with the ability to interpret data and identify client needs.
- Excellent communication, interpersonal, organizational, creativity, and presentation skills—must be comfortable engaging with diverse audiences.
- Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and familiarity with other industry-related tools.
- Ability to work independently and as part of a collaborative team.
Benefits
We offer a generous benefits package to include health and dental coverage, vision, Flexible Spending Account, 3 weeks accrued vacation, 1 personal day, 12 accrued sick days, 12 holidays and a retirement program (403b) with up to a 4% employer match.
How to Apply
If you are interested in applying for this position, please complete the application form (linked below). Should you have a disability or special need that requires accommodation, please email hr@carroll.org and we will be happy to assist you.
The Carroll Center for the Blind is a private, non-profit agency located in Newton, Massachusetts that serves persons of All Ages and All Stages of Vision Loss. We are close to Boston, Cambridge, Wellesley, Watertown, Waltham, Allston/Brighton, and on public transit routes.
Equal Opportunity Employer Statement
The Carroll Center for the Blind (CCB) is proud to be an Equal Opportunity Employer and always fosters acceptance for everyone. We offer fair opportunities to all qualified persons in recruitment and selection, employment, compensation and benefits, professional development and training, transfers, promotions, social activities, and the use of CCB’s facilities. CCB welcomes all qualified applicants and ensures that everyone will receive equal consideration for employment and does not discriminate against any employee or applicant because of race, color, religion, national origin, mental or physical disability, gender, gender identity, sexual orientation, military, or veteran status, political or union affiliation, or any other categories protected by Federal or State law. The CCB culture embraces both the law and a work environment that is safe, positive, diverse, inclusive, and equitable. Our mission and impact shines brightly on all.